User Terms and Conditions

These Terms and Conditions set out the rules that govern your use of the Aztec Riches platform and services and the relationship between you and us. We operate the site to provide games, promotions, and account services; by using the site you agree to comply with these terms. If you do not accept these terms, do not register or access your account.

Account responsibilities

You are responsible for all activity that occurs under your account. Keep your login details confidential and do not share access with others. We may require identity verification at any time to protect accounts and comply with our processes. If we reasonably suspect unauthorized access, fraud, or a breach of these terms, we may suspend or close the account while we investigate.

Account verification

We may request documents to verify your identity, address, or payment methods. Verification checks must be completed before certain transactions, including withdrawals, can be processed. Pending verification, some account functions may be limited.

Eligibility requirements

To create an account you must meet minimum age and location requirements applicable in your jurisdiction. You must not open multiple accounts or evade restrictions by using false information or location-masking tools such as VPNs. We reserve the right to refuse registration where local laws or internal policy prohibit access.

Acceptable platform use

Use the platform for lawful personal gambling activity only. Prohibited conduct includes attempted fraud, using automated bots, collusion, money laundering, chargeback abuse, and any activity intended to manipulate game outcomes or promotions. We may close or restrict accounts and withhold funds where prohibited conduct is suspected.

General bonus and promotion rules

Promotions are subject to specific terms that apply to each offer. Promotional credits, free spins, and loyalty rewards have conditions such as wagering requirements, game restrictions, maximum bet limits while a bonus is active, and expiry periods. We may refuse or reclaim bonuses in cases of abuse, error, or fraud. Always review the terms displayed with each promotion before participating.

Deposits and withdrawals

Deposit and withdrawal options and processing times depend on the payment method and your verification status. We may impose limits, pending periods, and additional checks for withdrawals. Any fees shown by your payment provider are separate and may apply. We will process valid withdrawal requests in accordance with our procedures after required checks are complete.

Dispute resolution

If you have a dispute, contact [email protected] with full details. We aim to resolve issues promptly and fairly. Where internal resolution is not possible, disputes may be referred to appropriate external bodies only as required by applicable law. Using the platform does not waive your statutory rights.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated on-site or by email or account notice where practical. Continued use of AztecRiches after changes indicates acceptance of the updated terms. Check this page periodically to stay informed of any revisions.